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Environmental, Social & Governance Impact at ABM
Our mission is to make a difference—for all those we serve, including our team members, clients, shareholders, communities, and the world around us.
As one of the largest facilities services providers in the world with a legacy built throughout the past century, we embrace our role in taking care of people, spaces, and places in ways that are responsible, ethical, environmentally sustainable, respectful, and inclusive. Guided by our mission and values, we embrace a culture that integrates responsible Environmental, Social & Governance (ESG) business practices within our operations to support the long-term success of our business, stockholders, employees, and clients.
Scott Salmirs
“ABM continues to develop and enrich our commitment to operating responsibly, inclusively, and environmentally sustainable for future generations.”
Our latest ESG Report
We operate with the belief that how we achieve results is as important as the results themselves. As one of the largest facilities services providers in the world, recognize the important role we play across a wide range of industries, and are constantly working to integrate and align Environmental, Social & Governance (ESG) practices into our operations and business strategies
ESG Awards & Recognition
We’re honored to be recognized by the following esteemed programs, organizations and initiatives.
Ratings
MSCI
ISS ESG Corporate Rating
EcoVadis
Sustainalytics
Carbon Disclosure Project
We proudly support the United Nations Global Compact principles.
Awards
America’s Most Responsible Companies
ABM was named to Newsweek’s list of America’s Most Responsible Companies for 2023
SEAL Business Sustainability Award
ABM US was recognized with this award for our eMobility program, which exemplifies the use of leadership and state-of-the-art technology to improve sustainability, safety, and bottom-line results for clients.
National Silver Green Apple Award
ABM UK was awarded the National Silver Green Apple Award for their management of Victoria Gate in Leeds, which included energy and waste reduction initiatives and the creation of a insect and pollinator friendly ecosystem habitat around the Victoria Gate Guardian Sign.
SEAL Business Sustainability Award
ABM US was recognized with this award for our eMobility program, which exemplifies the use of leadership and state-of-the-art technology to improve sustainability, safety, and bottom-line results for clients.
We take care of places and spaces
We create sustainable solutions for our clients and are growing our environmentally friendly practices to reduce the environmental impact of our clients and our own operations.
Driving action on climate change
ABM believes in advancing a healthier, more sustainable world. We’re committed to the Science-Based Target Initiative (SBTI) and are establishing a Sustainability Council to ensure we’re meeting milestones on our GHG Reduction Roadmap.
GHG emissions reduction target aligned with SBTI’s Absolute Contraction Approach (ACA) Method (WB2C).
We plan to reduce our direct, indirect and business travel emissions by 27.5% by 2030.
We’re updating and providing more transparency for our GHG Reduction Roadmap per the 1.5 degrees pathway.
Driving action on climate change
Strengthening our reporting process
We’ve implemented the Salesforce Net Zero Cloud environmental reporting system to improve the transparency and accuracy of our environmental data and increase the scope of reporting.
Procuring renewable energy
We improve energy efficiency across our clients’ buildings, reducing energy demand and its associated carbon emissions.
Leveraging collaborative opportunities
We’re introducing an ABM Sustainability Council to oversee opportunities among departments to reduce our environmental footprint, implement sustainability initiatives, and enhance our sustainable offerings.
Remaining transparent
In 2020 and 2021, ABM procured a total of 9,362kWhrs of REGO Certified renewable electricity. (The REGO or equivalent Guarantees of Origin scheme keeps consumers informed about the amount of electricity suppliers source from renewable sources).
Electric transportation
We initiated a pilot of electric vehicles (EV) to be deployed throughout the US and UK and have tasked our Sustainability Council to draft a roadmap and commitment to additional vehicle electrification for the coming years. We also completed a trial of driver behavior telematics systems to reduce fuel consumption.
Maintaining environmental management system certifications
We continue to retain ISO50001 (UK) Energy Management ISO to incorporate corporate communications and energy saving projects across our office estate and fleet emissions.
ABM decreased its overall carbon footprint by 7.5% in 2021.
Our clients saved 23% in average energy costs in 2021
110K+MWh
460K+MMBtu
77K+Gal of Water
77K+Tons of CO2e
We represent more than 50% of Fortune 500 companies through providing facility services and solutions
Sustainable supply chain
We create sustainable solutions for our clients and are growing our environmentally friendly practices to reduce the environmental impact of our clients and As a facilities management service provider, we make purchases on behalf of our clients and corporate functions. During 2021, ABM engaged with 50,000+ suppliers and spent $1B+ to provide materials and services to support our clients and our own operations.
Delivering measurable results
26K+
EV CHARGING STATIONS INSTALLED
5800ton
~4Mpounds
GHG SAVINGS & EMISSIONS AVOIDED
361Msq. ft.
GREEN CLEANING ACROSS CLIENT FACILITIES
A diverse workforce is our competitive advantage
We ensure diversity in our team at all levels simply because it’s the right thing to do. ABM is an organization focused on serving people, and we know the diverse perspectives and backgrounds of our team members is what allows us to be successful in that endeavor.
Building a people-centered culture
As a reflection of our culture, we’re developing ABM as an increasingly welcoming, diverse and inclusive place to work, where all team members are seen, heard, valued and provided with ample opportunities to grow.
Our three focus areas
Our people
Workforce diversity and equity
Fostering a diverse workforce with equitable opportunities for all team members.
Our culture
Workplace inclusion and belonging
Cultivating a culture of inclusion so that every team member feels seen and heard.
Our business
Marketplace and community
Increasing the positive impact of our DE&I efforts for our clients, partners, and the communities we serve.
Culture & Inclusion Council
Our team member-led, executive leader-sponsored Culture & Inclusion Council is responsible for developing organizational priorities that nurture an inclusive workplace and drive meaningful change to ensure diverse representation across all levels and industry groups at ABM.
ABM Impact groups
Our team member Impact Groups are designed to inspire a culture where differences drive innovative solutions for our clients and communities, and where every ABM team member feels seen, heard and valued. Each promotes the sharing and acceptance of varied ideas and perspectives, and positive change in the workplace and beyond. Our Impact Groups are open to all ABM team members, regardless of gender or sexual identity.
Supplier diversity
We’re proud to support minority-, women- and disabled veteran-owned (MWDVE) enterprises by providing direct access to subcontractor opportunities and procurement bids, and through our mentoring program.
- Supplier Diversity
- MWBE Subcontractor Opportunities
- DE&I Partners
Our give-back approach
Serving over 20,000 clients across the United States, United Kingdom, and Republic of Ireland, ABM believes in being an active and responsible corporate citizen in the wide range of urban, suburban, and rural communities where we operate. Through philanthropy, volunteerism, and strategic partnerships, we leverage our talent, resources, and scale to lift those around us.
Leading with honesty and integrity
Since 1909, ABM has been committed to ethical business practices that protect our clients, team members, and business while enhancing the communities where we operate. We’ve implemented business and compliance policies, practices, and reporting to ensure we operate ethically and responsibly in accordance with our stakeholders.
We hold our team members, partners, and suppliers to the same high standards. And we comply with all applicable laws and regulations where we operate, conducting our business activities in an honest and ethical manner.
We believe the way we achieve results is just as important as the results we achieve.
ABM Code of Business Conduct (COBC)
Shared with ABM team members at time of hire, our COBC guides how we do business and is an important reflection of how we operate as a lawful, fair and ethical organization and responsible corporate citizen. All ABM team members are empowered to report any violations of the COBC or applicable law, and are provided with various channels to do so.
ABM Compliance Hotline
One reporting channel ABM team members can use for reporting violations or concerns is the ABM Compliance Hotline, which is accessible by phone or website, administered by a third party, and always available. The hotline can take reports in more than 100 languages and accept reports anonymously. The COBC also clearly states ABM’s policy that there will be no retaliation against whistleblowers.
Anti-corruption
ABM supports reporting of any potential corruption and bribery violations and provides various methods to report both directly or confidentially. Team members are encouraged and instructed to use any of our reporting mechanisms if they encounter or witness any type of inappropriate behavior or have any concerns. In addition, we:
- Perform periodic risk assessments and audits to identify potential corruption or bribery risks.
- Provide mandatory, bi-annual anti-bribery and anti-corruption (ABAC) training.
- Provide COBC training in reference to anti-corruption requirements for all team members.
- Provide custom gift and entertainment training to our sales organization and customer-facing operators during onboarding.
- Revised our due diligence process to include high-level risk assessment to combat corruption and bribery by third parties.
As of 2021, no allegation had been made against ABM about corruption, and no confirmed incidents under any applicable corruption laws had been reported. Additionally, there were no legal actions against ABM for anticompetitive behavior, anti-trust or monopoly practices.
4,100 ABM team members took and completed our ABAC training in 2021.
Related Resources
Anti-Harassment Policies
99.5% of ABM team members completed our Code of Business Conduct certification in 2021.
Responsible Supplier Program
Each year, ABM engages with over 50,000 suppliers, spending more than $1B to provide materials and services to support our clients and our own operations.
We believe in partnering with suppliers who share our values and commitments toward operating safely, responsibly, and equitably.
Nurturing a robust, responsible, and diverse supplier base plays a powerful role in how we deliver the best results for our clients while also reducing our impact on the environment and fueling economic vitality in the communities where we operate.
With a rich legacy and over a century of experience, today we are making moves to deepen our commitment and provide new ways for underrepresented businesses on both local, regional, and national levels to access and contribute to a shared future with ABM.
