Pharmaceutical Manufacturer

Janitorial Services

ABM has been servicing this pharmaceutical manufacturer for more than 10 years and has been recognized by them as a “Gold Standard” vendor.

With average year-over-year cost reductions and service innovation, ABM has consistently expanded the relationship since 1998.

ABM is the only vendor to receive the “Excellence in Facility Management (EFMA)” Gold Standard Award, a benchmark accolade from the pharmaceutical manufacturer’s EFMA program.

SERVICES PROVIDED

• Standard cleaning
• Handymen services
• Engineering
• General maintenance
• Recycle waste management
• Minority mentoring

ACHIEVEMENTS AND BENCHMARKS

• Clean more than 10 million square feet
• Multiple sites across multiple geographic regions.
• Delivered 1st tier diversity spend
• Expanded GMP capabilities across the portfolio
• Consolidated training and safety standards
• Participated in the pharmaceutical manufacturer’s sponsored vendor roundtables
• Streamlined management processes through a dedicated point of contact for all portfolio requirements

BENEFITS

• By ABM meeting the diversity spend, the pharmaceutical manufacturer surpassed their annual corporate diversity goals.
• Developed a plan for specialized services for key portfolio sites, which resulted in ABM exceeding corporate budget contraction goals.
• Assisted the pharmaceutical manufacturer in meeting their corporate sustainability goals by executing a recycling program.
• Customized training standards, optimized service worker performance and quality performance reviews.
• ABM-serviced facilities have won multiple PMON “Best in Class” awards for janitorial programs in competition with similar facilities from other pharmaceutical companies.