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How did an International Airline Carrier Improve Janitorial Services at 3 Airports?

How did an International Airline Carrier Improve Janitorial Services at 3 Airports?

Learn about achievements in cargo facilities, green janitorial services, specialty cleaning services, and other airline services that elevated passenger experience and the carrier’s brand.

March 3, 2019
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International Airline Carrier
Janitorial Services

Services Provided

ABM provides comprehensive janitorial services for over 6 million square feet of airport facilities at multiple major airports including:

- Newark Liberty International Airport
- George Bush Intercontinental Airport
- Cleveland Hopkins Airport
- Denver International Airport

Services include:
- Janitorial services 24 hours per day, 365 days per year
- Exterior window cleaning
- Snow removal
- Green chemicals and equipment
- Recycling
- Terminal facility areas
- Cargo facilities
- Hangar facilities
- President’s and red carpet club
- Maintenance shop facilities

Achievements and Benchmarks‍

- Customer has direct access to work order and inspection systems.
- Scheduling and tracking of periodic work orders and reports can be made directly by the customer.
- Approximately 20% minority participation through labor and supply purchasing.
- Grown business by one airport per year since 2009.
- ABM has positioned itself as a partner that is easy to do business with while providing ongoing, reliable, quality service at the carrier’s locations.

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[ABM.com/Aviation](https://www.abm.com/Aviation)

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