ABM Business Strategy

Power Services

We Will Meet Clients’ Needs of the Future

Macro Trends Impacting Our Industry

Societal Shifts

The demand for healthy, safe, and efficient spaces, diversity and inclusion, and living wages continues to strengthen.

Future of Work

Employee expectations are shifting; work models and skill building is rapidly evolving.

Sustainability

Companies must operate with scarce natural resources used responsibly and efficiently.

Mobility

An expanding logistics ecosystem with greater complexity of Last Mile and Last Yard delivery into building.

Digitization

Leading-edge technologies and data and analytics systems are accelerating and becoming more practical in day-to-day use.

Elevate

Our strategy at a glance

Elevate the Client Experience

We will innovate to provide our clients analytics and insights into how they can improve operations, more customized solutions that meet their specific needs, and new technology that can drive efficiencies and a better overall experience.

Provide industry-leading analytics and insights to enable improved occupant experiences
Drive efficiencies through new technology
Deliver an overall better experience tailored to evolving and unique needs

Elevate the Team Member Experience

Our team members are at the center of everything we do. We will make sure ABM is a great place to work, learn, and grow.

Redefine the team member experience through reaffirming our inclusive culture, increasing flexibility, and evolving our rewards
Invest in talent, development, capabilities, and growth
Increase accessibility by creating a digital connection to enable “smart” processes and tools to increase ease, productivity and efficiencies for field teams (modern timekeeping, scheduling and forecasting modules)

Elevate the Use of Technology & Data

We power it all with technology and data. We are focused on making it easier to get work done, enabling our team to succeed, and giving our clients better and more reliable information.

Modernizing our digital ecosystem to power ABM’s clients and team members with cutting edge analytics, processes, and tools
We will expand our use of data by building an advanced data and analytics capability through AI, machine-learning, and more
Developing and deploying client-facing platforms where we can drive actionable insights that improve service delivery and our ultimate value to the client